How can we help you?
We are strongly committed to provide to our customers the smoothest experience with our state-of-the-art worksheet generator. Our FAQ contains the most commonly raised questions that you can refer to for a quick answer. Should you have any specific issue or enquiry, please feel free to contact our support by email.
Email: support@mathengines.io
FAQ
What is an engine?
An engine is a generic type of exercises, for example a + b = c. Engines can be adapted with parameters to fit any specific need. In the previous example, a and b can be restricted by parameters within a range of values. The actual exercises will be generated randomly based on the given set of parameters.
How are the worksheets charged?
We charge the generator usage per generated question. When you purchase a package of questions, the included quantity is credited to your account. The generator debits your account every time a question is generated for a worksheet. If your credit of questions is over, you can still generate worksheets with the non-premium engines only.
How many engines can be plugged into the generator?
As many as you want, in the order you want. The generator invokes the engines randomly when generating worksheets.
Do I need to fill in all parameters of an engine or generator?
No, the default value is used if any parameter is left blank. Additionally, the engines have a suggestion feature assisting you with the process.
What will happen if I enter invalid parameters for an engine or generator?
They are automatically corrected to valid values during the worksheets generation process.
How to print the worksheets?
The generated worksheets are pdf documents displayed within the internet browser. The printing feature depends on the specific browser you are using which is out of our control. We invite you to contact directly the browser creator for support. However, the generic process is to download the document once displayed in your browser and open it within the free Acrobat Reader from Adobe for printing.
I lost a worksheet or forgot to download it, can you recover it?
No, we don’t store any worksheet that you generate. After generating the worksheet, it is up to you to keep a copy by downloading it to your computer.
Can I have a custom logo on the worksheets?
We understand this is particularly interesting for schools and tuitions centres. However this feature is not yet available with the current release. Kindly send us an email about your interest to be notified as soon as the feature become available.
Are there any subjects other than Mathematics?
No, we are only focused on the mathematics to provide the best of us.